CX

Your one-stop shop for CX trends & insights

Explore ways to improve your customer service, level up your customer experience, grow your customer base, and more.

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Agent Experience

Customer Service

CX

Dixa Life

Movers & Shakers

customer loyalty at Dixa conversational customer service platform

CX

7 min read

New in 2023 – Dixa’s customer loyalty machine

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Customer Service

5 min read

Is an effortless customer service experience possible?

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Agent Experience

4.5 min read

Why Service Leaders Should Focus On Improving Service From the Inside-Out

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CX

5 min read

How to Democratize Voice of the Customer Insights Across Your Company

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CX

4.5 min read

3 Tactics to Save Customers That Are About to Churn

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CX

5 min read

Grow Your Ecommerce Business With These 3 CX Strategies

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Organic Basics store Copenhagen

CX

6.5 min read

How to Build a Community of Loyal Customers In-Store & Online

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CX

8 min read

How to Respond to Customers on Social Media and Handle Negative Reviews

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Agent Experience

5 min read

The Great Resignation Is the Perfect Excuse to Overhaul Your Agent Experience

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