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Customer experience
2.5 min read

Gartner Lists Dixa as a Digital Customer Service Specialist in Report Promoting Move Towards Digital-First Service

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Customer experience
2.5 min read

3 Ways to Catapult Your Customer Service in 2022

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Customer experience
6.5 min read

How to Map Your Customer Journey in 5 Simple Steps

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Customer experience
3 min read

The Top 8 Customer Service AI Chatbots for 2022

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Customer experience
7 min read

How to Ace Your Customer Retention Strategy

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3 important statistics that show how reviews influence consumers
Customer experience
3 min read

3 Statistics That Show How Customer Reviews Influence Consumers

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How the Service Recovery Paradox Can Help Boost Post-Pandemic Customer Loyalty
Customer experience
6 min read

How the Service Recovery Paradox Can Help Boost Customer Loyalty

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Customer stands with phone in hands happy with the omnichannel customer service they are receiving.
Customer experience
6 min read

Multichannel Versus Omnichannel Customer Service

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Customer experience
7 min read

Black Friday Strategy: 12-Point Ecommerce Checklist

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