Customer Stories

See how Dixa helps brands around the world deliver unparalleled customer service and build lasting customer friendships.

All Consumer Services Stories

Consumer Services
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"Being able to look at macro usage and in relation to CSAT, to ask ‘what's better for the customer, pre-existing macros that we created or free typing?’, and to access historical marco usage for specific customers - that type of personalization is very important to us."
Consumer Services
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"We were first interested in Dixa’s Quality Assurance. We were please to see how easy and smart it was."