Comprehensive services
tailored for You
Quarterly Partnership
Review
Regular sessions to evaluate and refine collaboration strategies, ensuring alignment with evolving business goals.
CX Usage and
Benchmark Report
Gain insights into platform utilization, compared against industry standards, to identify areas of improvement.
Contact Channel Audit
and Optimization
Review and enhance all customer touchpoints, ensuring efficient and effective communication channels.
Analytics
Review
Delve into data-driven insights to better understand customer behaviors and preferences, guiding CX enhancements.
Early Access
to Features
Experience new platform features before official release, offering feedback to shape their final form.
Integration
Opportunities
Explore avenues to streamline processes and seamlessly integrate with other essential tools.
Multi-Brand
Planning
Ensure a consistent and tailored customer experience across all your brands or product lines.
Knowledge
Management
Access a tailored overview of Dixa’s Knowledge-Centered Service, optimizing information accessibility for agents.
Quality
Assurance
Personalized overview of Dixa QA as well as suggestions on how best to adapt to your quality assurance needs.