Join Mads, CEO & Co-founder of Dixa, as he speaks in the following session:
I Never Planned for This: What the Past 6 Months has Taught us about Employee Health & Happiness
2020 has been a year of extremes. From lay-offs to isolation, we’ve faced widespread economic and emotional challenges. Yet, we’ve also engaged in innovation and positive social change on a global scale – rethinking diversity and distributed work. In this down-to-earth discussion, SaaS leaders will share what the past 6 months has taught them about leading a team through tumultuous times. You’ll learn:
– How to craft a stronger, more compassionate, and resilient company culture
– What a culturally, and socially, diverse remote team looks like
– The steps you can take to better understand your team; from using employee analytics to leading with empathy
Join Tue, Chief CX Evangelist at Dixa, as he speaks in the following session:
Product-Led Customer Success – A Company-Wide Approach to Customer Friendship
Customers are the lifeblood of every SaaS business. You should listen closely – their voice belongs at the heart and forefront of everything you do. So, how do you align your entire team around their evolving needs? To keep, grow, and create loyal advocates, you need to step out of internal silos and provide a holistic customer experience. We’ll deconstruct what a customer-centric SaaS business looks like – both from an internal process and external communications perspective.
SaaStock is Europe’s most actionable conference for B2B SaaS founders, executives, and investors, back in an all-new, fully-online format. We can’t get together in-person right now, but we believe it’s so important that we come together, keep learning, inspire one another, and continue building our companies. Join us for an online conference dedicated to intensive knowledge and networking, all in the name of traction, growth, and scale.