Agenda
8:30 AM: Welcome 👋 Arrive, grab coffee and have breakfast on us 🥐
9 AM: Roundtable sessions🧠
Bring your current challenges, network with others, and ask our experts for market insights that can help turn your challenges into opportunities.
Join in, or listen-in to our roundtable topics:
- Optimizing the post-purchase experience
- Customer experience across the entire customer journey
- Effortless Customer experience for peak season
10 AM onwards: Mingle with your e-commerce peers 🥂Let us introduce you to new e-commerce friends in Stockholm!
You’re in the best of circles, come join us!
Location
Hobo Hotel, Brunkebergstorg 4, Stockholm (map)
Your host
Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch at scale and is trusted by brands like Interflora, On, Momkind, Unisport, Hobbii and Organic Basics.
Voyado – leading the way in customer loyalty, product discovery and marketing automation. Making brands easy to love.
Ingrid Delivery Platform connects retailers, carriers and consumers to create a better shopping experience for everyone.
Join our e-commerce experts for a round table breakfast to discuss topics that can transform your customer experience, increase revenue, and build enviable customer loyalty!
From effective peak season strategies, to creating a post-purchase experience that keeps customers coming back, optimizing every customer touchpoint is a sure fire path to success. But where do you start?
Bring your current challenges and ask our experts for market insights that can help turn your challenges into opportunities.
Topics for round table:
- Optimizing the post-purchase experience
- Customer experience across the entire customer journey
- Effortless Customer experience for peak season