Webinar | 50 min The Key to Offering a Frictionless Customer Experience We’ve all been there, companies that are easy to purchase from, but they disappear when things go wrong. Or worse, it’s very easy to get in touch with them in lots of different ways, so you use them all and get many different answers. What causes painful customer experiences? Too many touchpoints to interact with your brand and not enough coordination. But, to the surprise of many, customers don’t mind switching channels, as long as the transition is seamless. It doesn’t need to be a headache to give your customers a frictionless end-to-end service journey. Join CX experts from Dixa and Playvox: Make the customer journey less of a labyrinth Manage the end-to-end customer service journey Improve the agent experience for a better customer experience Understand the customer’s experience through data Spread these findings throughout the organization Replay the Live Webinar Share Featured On-Demand Webinar 40 min read How to Build an AI-First Support Ecosystem New AI technology means new ways for CX leaders to improve efficiency, reduce costs, and boost CSAT. But where is the best place to use AI in your CX strategy? Watch now Webinar 40 min read Ride the peak season tidal wave: 6 top tips Wave goodbye to Black Friday and Holiday stress! Get the insider scoop on the Top 6 trends that will supercharge your eCommerce support – just in time! Watch now Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo