Platform
- Product tour
  
  Transform your customer service
- Integrations
  
  Supercharge your setup
Channels
- Phone
  
  Talk from anywhere
- Email
  
  Automate email support
- Live Chat
  
  Chat in realtime
- Facebook Messenger
  
  Provide convenience
- WhatsApp
  
  Reach 2 billion users
Capabilities
- Conversational
  
  Like talking with friends
- Prioritization
  
  Focus on what’s most important
- Personalization
  
  Custom(er)-tailored communication.
- All capabilities
Customers
Pricing
Resources
- Blog
  
  Customer experience trends & tips.
- Value Calculator
  
  Potential business impact of Dixa
- Insights
  
  Take your CX to the next level
PRODUCT SUPPORT
- Help center
  
  Have questions? Get answers.
- Product releases
  
  Catch up on the latest & greatest.
- System Status
  
  Stay in the know on status updates.
- API documentation
  
  Get down in the details.
Company
- About
  
  Learn more about Dixa
- Careers
  
  Want to work for us?
- Press
  
  Read the latest press releases
- Partners
  
  Join us as an official Dixa Partner
- Contact Us
  
  Find out how to contact us

Take your CX to the next level

Discover our essential webinars, ebooks & tools to help you level up your CX and deliver results like never before.

Categories

All Insights

Ebooks

5 Signs it’s Time to Switch from Tickets to Conversations

Webinars

Best in show: what award-winning CX looks like to 2 experts

Webinars

Boost your Shopify solution to deliver world class customer service

Headshots of Stacy from Wistia & Pam from Dixa

Webinars

Change for the better: making big changes to your support tech stack

Webinars

COVID-19 care: how customer-centric brands can continue delivering great CX remotely

Webinars

Customer Service is the New Value Center

Ebooks

Goodbye to tickets: why ticketing systems create a terrible CX

Webinars

Human! Agent! When and How to Successfully Elevate Your CX with Automation and Chatbots

Headshots of Ren from Resident & Givan from Dixa

Webinars

Knowledge is power: learn how Resident Home improved their agent experience & CSAT

Webinars

Make this change to increase customer retention

Headshots of Mel & Lisa-Maria from Goodiebox, and Pam from Dixa

Webinars

Supercharged: create “wow” moments, predict churn, and build a customer happiness revolution

Webinars

The death of tickets vol. 1: make friends, not tickets

Webinars

The death of tickets vol. 2: prioritize your customers, not your channels

Webinars

The death of tickets vol. 3: get personal, or die trying

Webinars

The personalization promise: using customer insights for great conversational experiences

Webinars

The state of conversational customer engagement: trends, predictions & best practices

Webinars

Tickets are dead! Long live conversations!

Webinars

To travel is to live: personalize or kill your travel business

Webinars

Would I do this to a friend? How to look at customer service in a brand new light