Why Dixa?

Better conversations. Better business.

Fast

From start to finish.
Set up in 24 hours.

Efficient

Customer service.
Runs like clockwork.

Effective

More meaningful conversations.
Better business.
Product

Omnichannel support at scale.

Channels

Phone

Talk from anywhere.

Email

Automate email support.

Chat

Chat in realtime.

Facebook

Provide convenience.

WhatsApp

Reach 2 billion users.
Capabilities

Conversational

Like talking with a friend.

Prioritization

Focus on what's most important.

Personalization

Custom(er)-tailored communication.

Integrations

Supercharge your setup.

All Capabilities

Stay in the know.

Learn more about Dixa, our customers, CX trends and upcoming events right here.
Resources
Make improvementsMake improvements

Blog

Customer experience trends & tips.

Insights

Webinars, ebooks, & tools.

Events

Live and virtual with our community.

Efficiency Calculator

Discover your potential ROI with Dixa.
Product support

Help center

Have questions? Get answers.

Product releases

Catch up on the latest & greatest.

System status

Stay in the know on status updates.

API Documentation

Get down in the details
Insights

Take your CX to the next level

Discover our essential webinars, ebooks & tools to help you level up your CX and deliver results like never before.
Categories:
Ebooks
Webinars
Categories
All Ebooks Webinars

Featured posts

10 min read

Goodbye to tickets: why ticketing systems create a terrible CX

Learn more

All Insights

Ebooks |  10 min read

Goodbye to tickets: why ticketing systems create a terrible CX
Read more

Ebooks |  10 min read

5 Signs it's Time to Switch from Tickets to Conversations
Read more

Webinars |  6 min read

COVID-19 Care: How Customer-Centric Brands Can Continue Delivering Great CX Remotely
See more

Webinars |  6 min read

The Personalization Promise: Using Customer Insights for Great Conversational Experiences
Learn more

Webinars |  6 min read

Tickets are Dead! Long Live Conversations!
Learn more

Webinars  

The State of Conversational Customer Engagement: Trends, Predictions & Best Practices
Learn more

Subscribe to the Dixa newsletter

Want to have more profitable conversations?

See how Dixa can transform your customer service.
Book a demo