Sixty nine percent of customers take their business elsewhere because they experienced poor service, while only 13% did so because they weren’t satisfied with the quality of the products (Michaelson & Associates). In this webinar, we’ll cover how you can use your Shopify data to enhance your customer service and retain customers.
• How to prioritize your customers
• How to navigate customer “channel blindness”
• How to utilize your Shopify data to deliver personalized support
• How to maximize the impact of your efforts with the resources at hand