Boost Your Shopify Solution to Deliver World Class Customer Service

Sixty nine percent of customers take their business elsewhere because they experienced poor service, while only 13% did so because they weren’t satisfied with the quality of the products (Michaelson & Associates). In this webinar, we’ll cover how you can use your Shopify data to enhance your customer service and retain customers.

You’ll learn:

• How to prioritize your customers
• How to navigate customer “channel blindness”
• How to utilize your Shopify data to deliver personalized support
• How to maximize the impact of your efforts with the resources at hand

 

Author

Tue Søttrup

Tue Søttrup

Tue Søttrup has been delivering excellent customer service for more than 20 years and is currently Chief CX Evangelist at Dixa where he’s carefully nurturing a small bonsai tree called GenZen.

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