The Death of Tickets vol. 1: Make Friends, Not Tickets
The contact center is the heart of customer service and at the forefront of your brand. In times of crisis such as the current global COVID-19 pandemic, customers expect queries and concerns to be addressed instantaneously, making the customer experience critical as well as challenging. With the right remote support, you can continue engaging in friendly conversations that keep your business running and your customers happy.rnrn
