Psst! We’ve got big news 🥳 Find out more

The personalization promise: using customer insights for great conversational experiences

Customers increasingly want to receive compelling, relevant messages at the right time, on the right channel—every time. Personalization is thus becoming crucial for brands to consider in their CX strategy to stay competitive and drive sales. Powered by customer data and actionable insights, personalized conversations become ever-more relevant, deepening customer loyalty and driving greater ROI for businesses.

Join our webinar to learn:

• Why customer intelligence holds the key to answering some of the CX challenges facing brands today
• How brands can leverage customer insights to drive personalized conversations and better experiences across channels



Tue Søttrup

Tue Søttrup

Tue Søttrup has been delivering excellent customer service for more than 20 years and is currently Chief CX Evangelist at Dixa where he’s carefully nurturing a small bonsai tree called GenZen.

Share this article

Featured Insights

Headshots of Stacy from Wistia & Pam from Dixa
Webinars | 6 min read

Change for the better: making big changes to your support tech stack

Headshots of Ren from Resident & Givan from Dixa
Webinars | 6 min read

Knowledge is power: learn how Resident Home improved their agent experience & CSAT

Webinars | 6 min read

COVID-19 care: how customer-centric brands can continue delivering great CX remotely