The State of Conversational Customer Engagement: Trends, Predictions & Best Practices

Join the dialogue with G2 expert, Marshall Lager and Dixa VP Marketing, Kenneth Tange, as they discuss the transformative space of Conversational Customer Engagement. During this webinar, they’ll cover:

• The evolution of customer engagement in today’s modern, digital economy
• Current trends and 2020 predictions for conversational customer engagement
• Best practices for brands to leverage the power of conversational CX and make service experiences more human, more relationship-based and ultimately more successful.

 

Author

Tue Søttrup

Tue Søttrup

Tue Søttrup has been delivering excellent customer service for more than 20 years and is currently Chief CX Evangelist at Dixa where he’s carefully nurturing a small bonsai tree called GenZen.

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