Deliver effective customer service
Digital twin
Deliver unparalleled, conversational customer support through Dixa, and create a digital twin of your support agents who can out-of-the-box: open, update and close tickets – allowing your team to concentrate on the most value-adding tasks.
Live handover
Create a seamless live handover between your Conversational AI chatbot and human agents, route users to the right department and support omnichannel customer experience by using Dixa’s cross-channel customer recognition features.
Personalized automation
Benefit from personalized response flows within conversations across several channels, and facilitate follow-ups from chatbots, service agents, and/or automation.