Onepilot provides e-merchants with 100% human answers to their users with tech enabled native-speaking agents

Onepilot makes outsourced customer care simple and efficient for e-merchants. 

  • Tech-enabled, +500 native experts and locally based agents. 
  • Best in class quality at ultra competitive per ticket pricing.
    • Simple & transparent pricing
    • Full flexibility
    • Native agents (FR, EN, UK, GE)
    • Native integrations
    • Omnichannel
    • Granular analytics

Globally Trusted Services

  • Offices in Paris, London, Barcelona, and Hamburg.
  • Trusted by +200 clients such as Smallable, Adore Me, Blissim, Dash-water, Drawer, Jonak, Molotov, Pony, Spring, Alan, Leetchi, Yespark, Getaround, and many more.

Effortless Experiences
with Onepilot & Dixa

Routing & prioritization

Sorts the tickets into different queues according to the theme 

Omnichannel simplicity

Aggregates all channels on one platform

Efficient CS interactions

Makes it easier for agents to respond to customers

Want to have more profitable conversations?

See how Dixa can transform your customer service.