Workforce management Soon Employee scheduling for customer service teams. Book a demo Visit Soon Manage your daily customer support activities. Schedule your team. Coordinate leave. Shift scheduling You decide how your team likes to work. Soon is a flexible scheduling software, you can adapt it to exactly fit your needs. Intraday planning Help structure your teams day with shift activity suggestions.. Or give them the freedom to decide for themselves, and use it to inform the rest of the team. Vacation management Streamline time-off procedures fair, fast and effective. Never have someone on leave and on the schedule at the same time. Scheduling board Your team, your requirements and your challenges change as your company grows. Soon will change with you. From 10 to 200+ agents, your team will have a schedule that helps you crush your goals. Soon is designed for growth. Works on any device Your schedule always in your pocket. Give your team the freedom to interact at any given moment. Always up to date Super lightweight Great user experience Improve your agent experience with Dixa’s one-screen wonder! Integrate Dixa & Soon to manage scheduling and improve your team’s productivity. Tracking quality Track performance of your team and their improvements, by comparing the scheduled versus the actual. Manage efficiency Improve adherence to schedule to maximize team efficiency 4x faster scheduling Schedule 4x faster on average for teams who switch from a spreadsheet. Visit Soon Want to have more profitable conversations? See how Dixa can transform your customer service. Book a Demo