Thankful is the only AI platform on the customer’s side; understanding what they want and delivering the omnichannel service they need
Grows with your business
Thankful’s AI Agent allows for auto scaling capabilities for hyper growth, seasonal rushes, and daily fluctuations, creating elasticity when it’s needed most.
Saves time & resources
Fully resolving up to 60% of incoming tickets, Thankful’s AI Agent alleviates pressure on human agents and allows them to focus on unique service queries and building relationships with customers.
Powers agents with AI
Thankful’s Agent Assist delivers AI intuition to your human support staff, saving them time and effort by collecting all relevant information, flagging alerts, and even suggesting responses and next actions.