Discover The Dixa Effect.

See how Dixa helps brands around the world deliver unparalleled customer service and build lasting customer friendships.
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All Consumer tech Ecommerce Enterprise Fashion & Design Food & Grocery Travel

Featured stories

We had an aspiration before Dixa to become a global #OneRapha team. Dixa allowed us to do just that, providing us with a one-screen wonder that meant we could move away from siloed ways of thinking and working.”
Rapha
Dixa helped us scale our team by 400% in the first 6 months while simultaneously elevating our customer experience, ensuring we can continuously optimize our entire customer journey to be faster and more efficient.”
Too Good To Go
After Valentine’s Day, it usually take two weeks to clear the backlog. With Dixa, it only took two days. Dixa has changed the way we work in a monumental way reducing our average wait time by 46%.”
Interflora

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Launching Honest Baby Clothing with Dixa allowed us to provide exceptional customer service from day one. We were able to remotely onboard our service team in less than a day, and Dixa integrates with our Shopify store, displaying key information like tracking numbers and order history.”
Honest Baby Clothing
We’ve built the allplants brand on our ability to delight our customers and build strong personal relationships with them. We chose Dixa because we needed a customer service platform that could keep pace with our growth, as well as the evolving demands of our customers. So far we’ve been delighted with the results.”
allplants
We had an aspiration before Dixa to become a global #OneRapha team. Dixa allowed us to do just that, providing us with a one-screen wonder that meant we could move away from siloed ways of thinking and working.”
Rapha
Dixa helped us scale our team by 400% in the first 6 months while simultaneously elevating our customer experience, ensuring we can continuously optimize our entire customer journey to be faster and more efficient.”
Too Good To Go
After Valentine’s Day, it usually take two weeks to clear the backlog. With Dixa, it only took two days. Dixa has changed the way we work in a monumental way reducing our average wait time by 46%.”
Interflora
Dixa has provided our sales and service teams, as well as our customers, with a significantly better experience, which has resulted in an increase in bookings, customer satisfaction, and efficiency.”
Serenity Holidays
We pride ourselves on our quality of craftsmanship and dedication to the finest materials and techniques. This high standard gets poured into our customer experience as well. It’s vital that our customers receive the level of attention and service they deserve, which is why we use Dixa. ”
Source: Drake's
Building and maintaining trust with our customers is of the utmost importance to us. We use Dixa because we always want to be available to our customers on all channels and provide them with the best service possible. ”
Lendo
Using Dixa means that both our customers and employees have a significantly better experience, and has resulted in an increase in sales, customer satisfaction, and efficiency across the board. ”
Aller Leisure
Dixa has been a game changer for us, eliminating cherry picking and unifying us as a team. Rather than spending time jumping from channel to channel, the team can focus on what really matters—helping customers.”
Sportmaster
Dixa gives us the ability to engage with our customers around the world in a smarter and more convenient manner which lives up to our brand promise. ”
ShareNow CPH
With Dixa, we have connected every channel and eliminated the chaos caused by having separate systems and screens. We can now build better relationships with our customers by having continuous and personal conversations.”
Royal Design