Launching Honest Baby Clothing with Dixa allowed us to provide exceptional customer service from day one. We were able to remotely onboard our service team in less than a day, and Dixa integrates with our Shopify store, displaying key information like tracking numbers and order history.”
We had an aspiration before Dixa to become a global #OneRapha team. Dixa allowed us to do just that, providing us with a one-screen wonder that meant we could move away from siloed ways of thinking and working.”
Dixa helped us scale our team by 400% in the first 6 months while simultaneously elevating our customer experience, ensuring we can continuously optimize our entire customer journey to be faster and more efficient.”
Launching Honest Baby Clothing with Dixa allowed us to provide exceptional customer service from day one. We were able to remotely onboard our service team in less than a day, and Dixa integrates with our Shopify store, displaying key information like tracking numbers and order history.”
We had an aspiration before Dixa to become a global #OneRapha team. Dixa allowed us to do just that, providing us with a one-screen wonder that meant we could move away from siloed ways of thinking and working.”
Dixa helped us scale our team by 400% in the first 6 months while simultaneously elevating our customer experience, ensuring we can continuously optimize our entire customer journey to be faster and more efficient.”
After Valentine’s Day, it usually take two weeks to clear the backlog. With Dixa, it only took two days. Dixa has changed the way we work in a monumental way reducing our average wait time by 46%.”
Dixa has provided our sales and service teams, as well as our customers, with a significantly better experience, which has resulted in an increase in bookings, customer satisfaction, and efficiency.”
Through our dedication for craftsmanship, exacting quality and creating garments of real worth, we make things that people can and will want to wear, for years and years to come.
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Source: Drakes.com
Consumer tech
Building and maintaining trust with our customers is of the utmost importance to us. We use Dixa because we always want to be available to our customers on all channels and provide them with the best service possible.
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Using Dixa means that both our customers and employees have a significantly better experience, and has resulted in an increase in sales, customer satisfaction, and efficiency across the board. ”
