We had an aspiration before Dixa to become a global #OneRapha team. Dixa allowed us to do just that, providing us with a one-screen wonder that meant we could move away from siloed ways of thinking and working.”
Dixa helped us scale our team by 400% in the first 6 months while simultaneously elevating our customer experience, ensuring we can continuously optimize our entire customer journey to be faster and more efficient.”
After Valentine’s Day, it usually take two weeks to clear the backlog. With Dixa, it only took two days. Dixa has changed the way we work in a monumental way reducing our average wait time by 46%.”
Building and maintaining trust with our customers is of the utmost importance to us. We use Dixa because we always want to be available to our customers on all channels and provide them with the best service possible.
”
