Nicereply
Measure customer satisfaction with Nicereply: the CSAT, CES & NPS survey tool built for Dixa.
Control the survey process & understand customer satisfaction
Nicereply
& Dixa
Measure what matters
Choose from CSAT, NPS, and CES using a rating scale that suits you, from stars to smileys
Personalize surveys
Customize the look and feel of your surveys to give your customers the best experiences.
Pay for results only
Stop paying for surveys that were left unanswered. Instead, pay only for responses.
In-signature surveys
Add surveys directly to agents’ signatures and avoid flooding customers with support emails.
Team performance
See the performance of different agents, teams, and departments to see where there is room for improvement.
Analytics & trends
Drill down for more insights with analytics featuring leaderboards, histo-grams, trend charts, and more.
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