Live Events and Webinars

Join our community of CX experts for virtual and in-person events that will inspire you to transform how you engage with your customers.

Stay up to date on trends and forecasts, up-skill your team, and drive growth and loyalty through a great customer experience.

Join live or watch on demand

Event

September 10 at 13:00 - 17:30 BST

Dixa Connect in London

We're taking Dixa Connect to London for an afternoon of great conversations and good company, with enough room in the schedule to actually enjoy it.

Event

June 10th at 13:00 - 17:30 CET

Dixa Connect in Copenhagen

An afternoon with people who work in and around ecommerce and customer service: good talks, good people, and a schedule that actually gives you time to enjoy both.

Webinar

March 24th at 3:00 PM CET

Dixa Roadmap Update - Q1 2026

See what we shipped in Q1 and get a preview of Q2–including Agentic AI, e-commerce, and platform updates.

Webinar

March 4th at 15:00 – 16:00 CET

Dixa QA & Auto QA: Your Complete Quality Solution

Learn how to achieve 100% conversation coverage with AI-powered Auto QA, benchmark AI agents against human performance, and get actionable insights to elevate your CX strategy.

Event

February 24–26th

Meet Dixa at CCW Berlin 2026

Europe's leading customer service event. Three days of CX innovation with the Dixa DACH team.

Webinar

February 11th at 3:00 pm CET

Dixa Best Practice Live Webinar: Optimizing Your Setup

Learn how to streamline workflows with Intent Detection, migrate from Elevio Assistant to Dixa Knowledge, and unlock deeper reporting with Custom Attributes.