Dixa Connect in London 2027

Dixa Connect is coming back to London on Thursday 23 September 2027. We're bringing together people who work in and around ecommerce and customer service for an afternoon of talks, panels and time to catch up over food and drinks. Speakers, venue and agenda will be shared soon, so save the date for now.

The more you integrate and the more you get better at prompting, the more Mim evolves from just an AI agent to really a helping colleague."

Roger Sandmeier

Head of Customer Service at tink

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Most providers just focused on content-related AI. Mim gave us the ability to do tasks which normally colleagues do. That's what really made the difference."

Jessica Schulz

Customer Service Manager at Smartphonehoesjes

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Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity."

Erica Piccolomini

Chief Customer Officer at Stayforlong

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Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams."

Natasha Sims

Operations Director at Oliver Bonas

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To enhance our CX, we knew that the business needed a unified platform to reduce silos across channels and teams. Dixa's one-screen wonder has been a game changer that keeps our workflows seamless."