Event
January 9-12 · New York City

Retail All-Stars NRF 2027 with Ingrid

NRF brings the whole retail world to New York every January. Retail All-Stars, hosted by Ingrid, runs alongside it from 9 to 12 January 2027 and gathers senior retail leaders from the Nordics, Benelux and the UK. Between show days there's a behind-the-scenes store visit, an executive leadership workshop and time to compare notes with peers. Dixa is joining as a partner, together with Avensia, OneStock, Kustom, Sitoo, WAIR and DEMA. It's invite-only, so request your spot on Ingrid's page.

About Retail All-Stars NRF 2027

Retail All-Stars is Ingrid's invite-only side event to NRF 2027: Retail's Big Show, which takes place 10 to 12 January at the Javits Center in New York. Over four days, Ingrid brings together C-suite and senior leaders from Nordic, Benelux and UK retail for store visits, workshops and conversations about what's shaping retail right now.

Dixa is joining this year's edition as a partner, alongside Avensia, OneStock, Kustom, Sitoo, WAIR and DEMA. If you'll be in New York for NRF, we'd love to see you there.

Request an invite on Ingrid's website

Request an invite
The more you integrate and the more you get better at prompting, the more Mim evolves from just an AI agent to really a helping colleague."
Roger Sandmeier
Head of Customer Service at tink
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Most providers just focused on content-related AI. Mim gave us the ability to do tasks which normally colleagues do. That's what really made the difference."
Jessica Schulz
Customer Service Manager at Smartphonehoesjes
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Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity."
Erica Piccolomini
Chief Customer Officer at Stayforlong
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Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams."
Natasha Sims
Operations Director at Oliver Bonas
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To enhance our CX, we knew that the business needed a unified platform to reduce silos across channels and teams. Dixa's one-screen wonder has been a game changer that keeps our workflows seamless."
Rhys Howells
Head of Customer Service at Rapha
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59%
email containment
-90%
seasonal hires at peak
82%
live chat containment
3 pts
CSAT gap, AI vs human
-33%
contact per booking
-50%
email backlog
90%
CSAT
2x
productivity/hour
+14%
improvement in CSAT scores
+17%
increase in customer retention