
The Agentic Shift: Where Dixa's AI Is Headed
A look at where Dixa's AI is headed next: moving from AI as a passive tool to AI as an operator. We'll cover what's already live in Mim today (Procedures, agency to solve problems end-to-end) and what's coming – specialized agents for automation, agent co-piloting, and admin/Mim sidekick support, plus a more conversational way to build dashboards and insights.

Inside Mim: How It Really Works
A closer look at how Mim actually handles real customer conversations. We'll walk through the use cases Mim covers today, the guardrails behind them (including how Mim flags if it might be making a promise on the brand's behalf) and what's changed recently. Built for teams who already know Mim and want to go deeper, and for anyone currently on another AI Agent platform sizing up what a move to Mim would look like.

