Your one-stop shop for AI in customer service Everything you need to supercharge your team with AI and ramp up efficiency, right here! Featured 6 Easy Ways to Use AI in Your Customer Service Strategy When you’re focused on how to delight your customers while also worrying about operational efficiency and cost, AI can feel like an added complication. But it might be exactly what you need right now! Explore our ebook. Read more 10x your team’s talent with AI and automation Step into the future of customer service, where AI and automation are not just industry buzzwords, but the driving force behind exceptional customer experiences. Read more. Read more Finding the Customer Friendships You Didn’t Know You Had How Hobbii transformed a very attentive customer service team into a more efficient team blending the use of automation technology and a personalized human touch. Listen to the podcast! Read more Articles AI in Customer Service 7 min read 5 metrics to track the impact of AI on your customer service Read more AI in Customer Service 7 min read 7 benefits of AI knowledge bases for increasing customer service efficiency Read more AI in Customer Service 7 min read 5 ways to boost customer retention with AI and measure it Read more Videos Webinar 25 min read Creating Game-Changing Customer Experiences with AI Read more Webinar 25 min read Hiring an AI Agent and what it means for your CX team Read more Webinar 35 min read Being Bold in Decision-Making for AI Transformations Read more Webinar 40 min read How to Build an AI-First Support Ecosystem Read more Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Read more Webinar 50 min read ChatGPT is coming for your customer service job! Read more Get your demo today! Kickstart your AI adventure! Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity. They enable our agents to dedicate more time to tackling complex challenges and nurturing meaningful relationships with our customers. This not only boosts our team’s satisfaction but also leads to higher levels of customer loyalty. With Dixa, we’re not just working faster; we’re working smarter.” Erica Piccolomini Chief Customer Officer Read customer story Thanks to Dixa, every agent we hired—either for a season or in a full-time role—was fully ramped up within a few weeks, and that’s very important for the business because seasonal agents are 30% more expensive.” Roger Sandmeier Customer Service Manager at tink We had an aspiration before Dixa to become a global #OneRapha team. To unlock that opportunity, we needed a platform that was within the same mindset around not having siloed ways of thinking and working. Dixa has provided us with this one-screen wonder.” Rob Pierce Customer Operations Director at Rapha Dixa is a partner rather than just a service provider, always encouraging us to be better. And, because the Dixa team is available to all levels of our team, everyone is empowered to get the support and solutions they need in the moment, which means we are always getting better.” Harriet Treadwell Customer Love Director at Butternut Box Ready to make the switch? Book a personalized demo to see Dixa in action. Kickstart your AI adventure!