Webinar | 50 min ChatGPT is coming for your customer service job. ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in the last few months, and amid a market downturn – do we all need to be worried? Resume Builder, a US-based career site for creating resumes, polled 1,000 business leaders and found 48% of companies using ChatGPT say it has replaced workers. But, to what extent? If you’re curious about the chances of ChatGPT taking over your customer service job – join us to explore the challenges, and how you can stay ahead of the curve! Should I be worried about the impact on my service team? Human vs AI-powered customer service, how do we navigate emerging technologies? Working with ChatGPT to improve your customer service skills Moving beyond the hype, can it impact customer loyalty? How we’re integrating ChatGPT into the Dixa platform Replay the Live Webinar Share Featured On-Demand Webinar 40 min read How to Build an AI-First Support Ecosystem New AI technology means new ways for CX leaders to improve efficiency, reduce costs, and boost CSAT. But where is the best place to use AI in your CX strategy? Watch now Webinar 40 min read Ride the peak season tidal wave: 6 top tips Wave goodbye to Black Friday and Holiday stress! Get the insider scoop on the Top 6 trends that will supercharge your eCommerce support – just in time! Watch now Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo