ChatGPT is coming for your customer service job.

ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in the last few months, and amid a market downturn – do we all need to be worried?

Resume Builder, a US-based career site for creating resumes, polled 1,000 business leaders and found 48% of companies using ChatGPT say it has replaced workers. But, to what extent?

If you’re curious about the chances of ChatGPT taking over your customer service job – join us to explore the challenges, and how you can stay ahead of the curve!

  • Should I be worried about the impact on my service team?
  • Human vs AI-powered customer service, how do we navigate emerging technologies?
  • Working with ChatGPT to improve your customer service skills
  • Moving beyond the hype, can it impact customer loyalty?
  • How we’re integrating ChatGPT into the Dixa platform

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