Webinar | 50 min ChatGPT is coming for your customer service job. ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in the last few months, and amid a market downturn – do we all need to be worried? Resume Builder, a US-based career site for creating resumes, polled 1,000 business leaders and found 48% of companies using ChatGPT say it has replaced workers. But, to what extent? If you’re curious about the chances of ChatGPT taking over your customer service job – join us to explore the challenges, and how you can stay ahead of the curve! Should I be worried about the impact on my service team? Human vs AI-powered customer service, how do we navigate emerging technologies? Working with ChatGPT to improve your customer service skills Moving beyond the hype, can it impact customer loyalty? How we’re integrating ChatGPT into the Dixa platform Replay the Live Webinar Share Featured On-Demand Webinar 60 min watch Introduction to Dixa Knowledge We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers. Watch now 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 25 min watch Creating Game-Changing Customer Experiences with AI AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo