We don’t want to be dramatic, but Smart Conversation Replies is going to change your agents’ (and customers’) lives. By drafting quick replies to customers, Smart Conversation Replies helps your agents provide fast, consistent responses, with way less effort. The best part? Drafts are based on your knowledge base content, so they’ll be more accurate than ever. Give your agents time back in their day to focus on those complex customer queries that will really make an impact on your bottom line.