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Customer experience
Dixa life
Customer service
Agent experience
Dixa life
7 min read

Dixa completes SOC 2 type 1 certification, reinforcing commitment to data security 

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Dixa life
7 min read

Dixa wins 34 new badges and awards in G2 fall report 2023

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Customer service
7 min read

3 mistakes to avoid when evaluating customer service performance

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Dixa life
6 min read

A human-centric approach to AI 

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Customer service
7 min read

10 critical agent performance metrics you need to know

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Customer experience
7 min read

Customer sentiment analysis: When CSAT surveys let you down

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Customer service
12 min read

The essential guide to customer service quality assurance

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Customer service
6 min read

How to choose the best customer service channels

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Customer service
5 min read

3 reasons your customer service team will love chatbots

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