Discover the customer service trends of tomorrow

From tech to consumer, we’ve got you covered. Explore fascinating founder stories, tips to level up your CX, customer engagement strategies, and more.
Movers & Shakers | 5 min read

LGBTQ+ Tech Innovator: Angelica Ross

Movers & Shakers | 5 min read

LGBTQ+ Tech Innovator: Arlan Hamilton

Customer Support | 5 min read

The 5 Most Powerful KPIs to Measure in Your B2B Support Team

Dixa Life | 5 min read

Womxn in Tech Series Episode #2

CX | 8 min read

3 Strategies to Help Drive Customer Engagement in 2020: Post-Pandemic Edition

Tech | 11 min read

To Nest or Not to Nest: Choosing the Right Elasticsearch Index Data Structure

Dixa Life | 5 min read

The Inside Scoop on Interviewing at Dixa: Engineering Edition

Growth | 8 min read

Are Your Online Reviews Helping or Hurting Your Business?

CX | 4 min read

How the Retail Experience is Evolving in a Contactless World

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