Discover the customer service trends of tomorrow

From tech to consumer, we’ve got you covered. Explore fascinating founder stories, tips to level up your CX, customer engagement strategies, and more.
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3 Strategies for Cultivating Emotional Loyalty in Your Customers

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Why Empathy Is the Secret to Great Customer Service

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These 5 Trends Will Define Customer Service in 2021

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The 5 Most Powerful KPIs to Measure in Your B2B Support Team

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6 Ways Support Teams Can Stay Resilient During Coronavirus

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5 Surprising Benefits of Employing Remote Customer Service Reps

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4 Retail Brands That Know How To Deliver Modern Customer Support

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Say Hello to Personalized Service Powered by Customer Data

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Effective Tips To Motivate Your Customer Service Team Long-term

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