Flexible & Scalable
Cloud Means Easy
Our systems auto-scale up and down, so you never have to worry about phone lines or how many ongoing or queued calls you can have.
Add Locations, Channels & Agents
Add or remove agents and new channels (such as email and chat) without any additional costs. Scaling up and down is completely free – no hidden charges or fees.
Deliver the Best Customer Experience
Utilizing automatic skill-based routing to route conversations based on agents’ relative skill levels to make sure your customers always get the best help.