Events

Live Events and Webinars

Join our community of CX experts for virtual and in-person events that will inspire you to transform how you engage with your customers.

Stay up to date on trends and forecasts, up-skill your team, and drive growth and loyalty through a great customer experience.

Don’t miss our upcoming events

Webinar
29 May 2024 – 11:00

Building trust with an AI-driven CX strategy

How is AI changing the future of CX? Hear from the #1 Fastest Growing Tech Business in the Netherlands (Deloitte Technology Fast 50) on their recipe for CX success.

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Live event
26 Jun 2024 – 15:30

Crafting Unforgettable Customer Experiences

Join us on a sun-drenched wine terrace, for a meetup with seasoned leaders sharing their tips on crafting unforgettable customer experiences.

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Central Europe
10 Sep 2024 – 17:00

Berlin CX Meet Up Sept 2024

You’re in the best of CX circles – come join us for guest speakers, networking and more! Join our #CXHappinessMeetUp in Berlin Mitte.

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UK
17 Sep 2024 – 17:00

London CX Meet Up Sept 2024

#CXHappinessMeetUp is a meetup for people working in customer support and success. Join our CX Happy Hour in London!

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UK
05 Dec 2024 – 17:00

London CX Meet Up Dec 2024

#CXHappinessMeetUp is a meetup for people working in customer support and success. Join our CX Happy Hour in London!

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Did you miss one of our events?

Webinar
25 min read

Amplify your influence at the leadership table

Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table.

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Webinar
25 min read

Human-powered service in the age of ChatGPT

As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service.

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Webinar
25 min read

Hiring an AI Agent and what it means for your CX team

Unlock the game-changing capabilities of AI agents in customer service. Join us for an exclusive look into hiring an AI agent with Anuj Arora, VP of Solutions & Strategy at Ada.

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Our CX library of knowledge awaits you.
Watch all our recorded events and webinars, on-demand.

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