Phone

Talk through complex issues with ease.

A flexible, full-featured call center and phone system that runs in your browser.
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Intelligent call distribution

Build your dream call center structure in minutes without assistance from IT.

The manager experience

Get a holistic overview of your team’s performance and make adjustments in real time.
Dixa Incoming Phone Call Notification

The agent experience

Empower agents with better tools that minimize clicks and keep the focus on the customer.

The easiest phone system you will ever use

A flexible & scalable phone system

Cloud means easy

Never worry about phone lines getting backed, ongoing maintenance, or hardware again! Dixa auto-scales up and down.

Add new numbers & agents instantly

Add or remove agents and new channels without any additional costs. Scale up or down for free – no hidden charges or fees.

Deliver the best CX

Offer a callback so customers don’t have to wait in the queue. Keep them updated with announcements in their language.
  • “After Valentine’s Day it usually takes one week to clear the backlog. With Dixa, it only took two days.”
    Iman Safari, Customer Service Manager – Interflora
  • “We successfully rolled out Dixa in 8 countries in just over a month. For new countries, it now only takes us a couple of days to go live.”
    Andreas Sachse, COO – Too Good To Go
  • “We had an aspiration before Dixa to become a global #OneRapha team. Dixa has provided us with this one-screen wonder.”
    Rob Pierce, ‍Customer Operations Director – Rapha
Discover more customer stories

Want to have more profitable conversations?

See how Dixa can transform your customer service.
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