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We love brands that love their customers.
Born out of an idea shared by four friends who had spent years working in the customer service tech space, Dixa was created to counteract the increasingly impersonal and transactional nature of customer service interactions. Technologies like ticketing systems, prioritized deflection over finding solutions, and often left customers and agents disappointed with their experience.On top of this, the ways that customers were communicating with their favorite brands were changing, and the existing technologies in the contact center and CRM space were not agile enough to keep up with this demand.Dixa’s founders felt that there had to be a better way to do customer service, one that not only allowed for exceptional experiences for agents and customers alike, but that allowed brands to create friendships with their customers. Dixa was founded based on this principle.
We are a technology company that enables every company on the planet to create connected experiences which build long-lasting bonds between brands, customers and employees.
We want to build a more connected world where people feel they all belong. A world where we dare to be different and unique.
We secured the top spot for the ‘Best Customers Experience Solution.’ This is a huge testament to our commitment to revolutionizing customer service in the e-commerce world. We also received the second place for ‘Best Communication & Engagement Solution.’
Dixa, has been selected as one of the Top 100 Next Unicorns, a global initiative organized by VivaTech and GP Bullhound to showcase the most promising scaleups in Europe.
“The thing I like the most about Dixa is the simplicity. It’s simple to use in a good way. Dixa makes my work a lot easier, but also faster.” Christoffer R. – G2 reviewer
Chairman of the Board & InvestorLinkedIn
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Board Member & FounderLinkedIn
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