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Connect your favorite apps to Dixa

All integrations

Chatbots & AI Automation

Ada

Go automation-first with Ada’s AI chatbot. Provide personalized experiences at scale.
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Marketing Engagement
Custom

Agillic

Integrate customer service and marketing in new ways. Even collect consent while on a call.
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Agillic

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Chatbots & AI Automation

Boost.ai

Reduce customer wait times and automate customer service at scale. No code required.
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Boost.ai

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Conversational Analytics

Capturi

Transform your call recordings into valuable insights with Dixa and Capturi
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Capturi

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Chatbots & AI Automation

Certainly

Deliver exceptional customer experiences and scale your growth through Conversational AI.
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Certainly

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Conversational Analytics

Chattermill

Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill.
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Chattermill

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Project Management

Citrix Podio

Podio transforms your project data into one tool to align all content, conversations, and process into one collaboration point.
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Citrix Podio

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Ecommerce
Custom

Custom Integration

You decide which data Dixa automatically looks up in your own systems. Neat, right?
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Custom Integration

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Conversational Analytics

CX Moments

Automatically tag and categorize conversations to gain actionable insights on the voice of your customers.
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CX Moments

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Language Translation

DeepL

Translate texts & full document files instantly. Accurate translations for individuals and Teams.
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Chatbots & AI Automation

DigitalGenius

DigitalGenius is the AI platform that delivers automated resolutions for your support tickets, resulting in incredible customer satisfaction and operational savings.
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DigitalGenius

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Knowledge Management

Elevio

Enable your agents to be more effective and deliver a faster, more efficient, customer service with Elevio Knowledge Centered Service (KCS).
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Marketing Engagement
Custom

Emarsys

Connect your contact center to engagement data to drive personalization and higher customer lifetime value.
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Emarsys

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App Automation Services

FactBranch

Show more customer data in your support and sales software with FactBranch.
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FactBranch

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App Automation Services

Fullview

Solve customer issues faster with session replays and cobrowsing.
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Fullview

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Data Visualization

Geckoboard

Easily create stunning dashboards from live data in a matter of minutes
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Geckoboard

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Chatbots & AI Automation

Hello Ebbot

The future of customer interactions. The complete chat platform with AI automation tools.
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Hello Ebbot

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CRM
Custom

HubSpot

All your marketing, sales & CRM data available at your fingertips while helping customers.
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HubSpot

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Workforce Management

injixo

injixo is the award-winning, multi-channel workforce management application for contact centres and customer support operations from InVision.
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Project Management

Jira

The Jira integration allows you to connect Dixa conversations with Jira issues
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Quality Assurance

Klaus

Deliver unbeatable service by making internal feedback of customer conversations easy and systematic.
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Conversational Analytics

Lang.ai

Get customer insights and automate your tagging in real time.
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Lang.ai

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Data Visualization
Custom

Looker

Unlock the power of your customer data and boost agent productivity by integrating Looker with Dixa
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Conversational Analytics

Lumoa

Turn customer feedback, support requests and conversations into actionable insights with AI
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Ecommerce
Custom

Magento 1 + 2

View your customers’ information and their purchase history in Dixa. Currently supports Magento 1 and 2.
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Magento 1 + 2

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Marketing Engagement
Custom

Marketo

Never miss an opportunity to nurture and convert a lead by automatically sending leads to Marketo.
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Marketo

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Conversational Analytics

Median

See the world through your customers’ eyes. Share screens with just a click, no need for screenshots.
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CRM
Custom

Microsoft Dynamics

Go beyond traditional CRM and ERP applications with Microsoft Dynamics 365.
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Microsoft Dynamics

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Quality Assurance

Miuros

Miuros is an AI-powered analytics and quality assurance platform for international & scaling customer service teams.
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Surveys

Nicereply

Measure customer satisfaction with Nicereply: the CSAT, CES & NPS survey tool built for Dixa.
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Nicereply

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App Automation Services

Okta

Provide a seamless identity authentication experience for your end users using Dixa’s Okta integration
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CRM
Custom

Pipedrive

If you manage sales in Pipedrive, you can supercharge your conversations in Dixa.
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Pipedrive

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Workforce Management

Playvox

Improve quality assurance, coaching, learning and agent performance in real-time with Playvox
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Playvox

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Data Visualization

Plecto

Import your data into Plecto to visualize your business metrics in real time and create customized support dashboards.
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Data Visualization
Custom

Power BI

Transform your customer support data into rich visuals and push your business further with Power BI
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Power BI

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Marketing Engagement

REVIEWS.io

Provides both B2B and B2C companies the opportunity to collect, publish and manage their customer reviews.
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REVIEWS.io

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CRM
Custom

Salesforce

With our Salesforce integration you can display customer information from your Salesforce account in the conversation view.
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Salesforce

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Marketing Engagement
Custom

Salesforce Marketing Cloud

Sync your data and streamline workflows for sales, marketing and support.
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Salesforce Marketing Cloud

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Conversational Analytics

SentiSum

SentiSum automates support ticket tagging so you can uncover actionable insights from support conversations.
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SentiSum

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Ecommerce
Custom

Shopify

Access shopping history and order info when customers contact you. Just a few clicks to save a lot of time!
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Shopify

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Chatbots & AI Automation

Solvemate

Solvemate is the service automation platform with the highest self-service rates on the market.
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Solvemate

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Quality Assurance

Stella Connect

Increase transparency and drive results through real-time feedback, coaching, and quality management.
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Stella Connect

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Data Visualization

Stitch

Stitch extracts and transforms your data so you can use them with your data warehouses and BI tools.
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CRM
Custom

SuperOffice

SuperOffice CRM helps sales, marketing and customer service teams build better customer relationships.
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SuperOffice

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Workforce Management

Surfboard

Surfboard isn’t workforce management software in the traditional sense. It is a one-stop shop for a modern support team’s planning needs.
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Surfboard

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Data Visualization
Custom

Tableau

Integrate Tableau to provide your agents with convenient access to metrics that matter most to them.
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Tableau

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Chatbots & AI Automation

Thankful

Deliver personalized, expert service at scale with Thankful.
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Thankful

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Chatbots & AI Automation

ultimate.ai

Combining the most cutting-edge technology with the most customer-centric team, ultimate.ai is committed to driving better customer experiences through automation.
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ultimate.ai

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Language Translation

Unbabel

Enable all your agents to instantly become multilingual, using AI-powered language operations.
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Unbabel

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Ecommerce
Custom

WooCommerce

Add more ecommerce goodness! View customer order history instantly in Dixa.
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WooCommerce

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App Automation Services

Zapier

Connect to your favourite work tools with Zapier. Automate your tasks and save time on manual data entry.
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Conversational Analytics

zenloop

Perfect customer relationships with zenloop’s action-driven CX automation platform
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zenloop

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Chatbots & AI Automation

Zowie

Zowie is the brain that powers efficient and high-quality customer service automation. It’s an AI chatbot that really works.
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