Leverage raw Dixa analytics data and build custom dashboards with Plecto.
Motivate your support team and unlock their potential
Leverage Plecto’s beautiful data visualization and make use of gamification features to encourage agents to reach their goals. Track performance in real-time to identify progress and service areas that need attention.
Focus on what matters most to increase effectiveness
Use the raw data from Dixa to build and customize the metrics, and KPIs, that are important to your brand, team, and agents. Ensure your team is consistently performing in the most productive and efficient manner.
Drive awareness by displaying your team’s impact
Display Plecto dashboards on TV screens in your office, or on your computer, tablet, smartphone, or Apple Watch. Provide your organization with real-time data to stay on top of performance and increase awareness.