Join our mission to build customer friendships

Here at Dixa, we’re fostering a people-first and inclusive culture, where people from all walks of life have a sense of friendship and belonging.

Where we started

We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values-driven culture from the get-go.

Where we are now

Now, we’re in scale-up territory, backed by incredible VCs, and over 180 exceptional Dixaterians working with us in 5 offices (and remotely). 

 

Our core values

Transparency

Friends are honest with each other. We consider it important to share our honest thoughts, feelings and opinions to help others, and ourselves, deliver our best work, irrespective of levels.

Inclusion

Friends include each other. We want our colleagues to feel comfortable in their skin and empowered by their individuality. It’s important for us to cultivate a culture where each person has a unique sense of belonging, irrespective of their background.

Encouragement

Friends encourage each other. We lift each other up during the difficult times, share accountability when we get things wrong, and celebrate together when we get things right.

An equitable future

Since the very beginning, we’ve been committed to building an inclusive culture. We are proud that people from all over the world have combined forces to give Dixa a universal perspective.

However, there are areas where we simply need to do better, and we appreciate that there are perspectives and experiences which many of us do not fully understand – yet.

We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We’re committed to learning, growing, and educating ourselves on experiences outside of our own, because we believe everyone deserves an equitable future.

Why work with us?

Flexible working

We appreciate the need for work and home life balance, whether that’s clocking out early to pick up kids, attend appointments, or go for a run. Friendship is built on trust.

Autonomy

We’re here to guide you, but you define your own trajectory. We encourage you to explore the opportunities within Dixa that give you the most energy.

Continuous learning

We offer training budgets for courses, conferences or networking events. Any other ideas for your growth? Let us know and we’ll make it work!

Meaningful work

We are all working towards the same thing: building Customer Friendships. Whatever your role, you’ll see your impact on that mission.

Future planning

Your future is important to us, whether that’s babies, health or retirement. We offer family leave, family flexibility, insurance and pensions. We want to simplify planning for a future to give you peace of mind.

Other bits & bobs

Get to know your fellow Dixaterians over food and drinks (all catered in HQ). We also get people together now and again for company offsites and team socials (not always after work).
  • “It’s nice to watch our Product & Engineering team grow, and think ‘hey, I kinda made that’. I feel a sense of impact. ”
    Inga (Talent Acquisition Partner, Product & Engineering)
  • “Since joining the engineering team in Dixa, I feel respected, and my opinions heard. It’s pretty hard to find such a fair working culture, and I feel lucky to be here.”
    Mauro (Lead Software Engineer)
  • “The technical infrastructure allows us to move fast, and the roadmap ahead has lot of interesting projects and challenges to overcome.”
    Jose (Senior Software Engineer)
  • “We’re a synergy of brainy nerds, customer experience enthusiasts and lovely friends who want to change the world. This journey comes with bumps in the road (we are a scale up, after all!) but the integrity, autonomy and trust that we give and receive is uplifting.”
    Mareike (Product Manager)
  • “Dixa is a place where there is room for different cultures and personalities, with ample opportunity to express what you want from your development.”
    Orhan (Senior Sales Development Representative)

See why people like working at Dixa on Glassdoor

Open positions

We’re a bunch of friendly, inquisitive & ambitious people, always on the lookout for new and talented Dixaterians to join the crew.
Sales
Chicago
Full-time

Account Executive 🇺🇸

Dixa is looking for an exceptional human to join our mid-market sales team particularly as we enter the hyper-growth stage. That pretty much sums it…
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Sales
Chicago
Full-time

Sales Development Representative

Do you want to skyrocket your sales career? 🚀 Are you willing to take on large amounts of personal responsibility? Do you strive for excellence and get…
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Sales
Berlin
Full-time

Sales Development Representative 🇩🇪

Do you want to skyrocket your sales career? 🚀 Are you willing to take on large amounts of personal responsibility? Do you strive for excellence and get…
Read more
Sales
Sweden
Full-time

Sales Development Representative 🇸🇪

Do you want to skyrocket your sales career? 🚀 Are you willing to take on large amounts of personal responsibility? Do you strive for excellence and get…
Read more
Finance
Copenhagen
Full-time

Accountant

The Bigger Picture Dixa is diving into the scale-up territory so we are looking for a system-savvy talented and thorough Accountant who will ensure accounting…
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Finance
Copenhagen

Payroll & Benefits Compliance Student Assistant

The Bigger Picture We’re building the world’s best Customer Friendship platform and that comes with a whole load of exciting challenges for our Finance team!…
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Product & Engineering
Copenhagen
Full-time

Android Software Engineer

Dixa is kickstarting an Android Messenger SDK that our customers will use inside their Android apps to provide in-app support for their users. This means…
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Product & Engineering
Copenhagen
Full-time

Engineering Manager, Channels

Dixa is diving into the scale-up territory and we’re looking for an Engineering Manager to embark on this journey with us to build the world’s…
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Product & Engineering
Copenhagen
Full-time

Frontend Engineer – Mid/Senior Level

At Dixa we’re transforming Customer Service into Customer Friendships because we think that customer experience should be conversational engaging and personalised. Data and machine learning…
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Product & Engineering
Copenhagen
Full-time

Product Manager, Partnerships & Integrations (DK)

Dixa is on a “scale-up” journey fresh off our historic Series C and we now have an opening for a Product Manager to join us…
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Product & Engineering
London
Full-time

Product Manager, Partnerships & Integrations (UK)

Dixa is on a “scale-up” journey fresh off our historic Series C and we now have an opening for a Product Manager to join us…
Read more
Product & Engineering
Copenhagen
Full-time

QA Engineer

The Low Down  Do you want to work with a team that’s building a SaaS product and platform at the center of a major new movement…
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Product & Engineering
Copenhagen
Full-time

Scala Software Engineer

Do you want to build a SaaS product and platform at the center of a major new movement towards conversational customer engagement and customer friendships?…
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Product & Engineering
Copenhagen
Full-time

Senior Data Engineer

Dixa is diving into a scale up territory with a super exciting yet challenging road ahead and we’re looking for a Senior Data Engineer to…
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Product & Engineering
Copenhagen
Full-time

VoIP Engineer

Do you want to build a SaaS product and platform at the center of a major new movement towards conversational customer engagement and customer friendships?…
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Business Intelligence
Copenhagen
Full-time

Data Quality Lead

The bigger picture Dixa is looking for a superstar data professional to join our team and ensure that our data strategy and decisions are correct. This…
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Business Intelligence
London
Full-time

Data Quality Lead

The bigger picture Dixa is looking for a superstar data professional to join our team and ensure that our data strategy and decisions are correct. This…
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Marketing
London
Full-time

Product Marketing Manager

We are looking for an enthusiastic and detail-focused Product Marketing Manager to join our Product Marketing Team.   This is a critical role for developing Dixa’s product…
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Marketing
New York
Full-time

Product Marketing Manager

We are looking for an enthusiastic and detail-focused Product Marketing Manager to join our Product Marketing Team.   This is a critical role for developing Dixa’s product…
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Marketing
New York
Full-time

Senior Field Marketing Manager (US – East Coast & Central Remote)

Here at Dixa we’re transforming Customer Service into Customer Friendships because we think that CX should be conversational engaging and personalized 💜   So we’re looking for…
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