Join our mission to build customer friendships

Here at Dixa, we’re fostering a people-first and inclusive culture, where people from all walks of life have a sense of friendship and belonging.

Where we started

We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values-driven culture from the get-go.

Where we are now

Now, we’re in scale-up territory, backed by incredible VCs, and over 100 exceptional Dixaterians working with us in 4 offices (and remotely)? 

What’s it like to work at Dixa

 

Our core values

Transparency

Friends are honest with each other. We consider it important to share our honest thoughts, feelings and opinions to help others, and ourselves, deliver our best work, irrespective of levels.

Inclusion

Friends include each other. We want our colleagues to feel comfortable in their skin and empowered by their individuality. It’s important for us to cultivate a culture where each person has a unique sense of belonging, irrespective of their background.

Encouragement

Friends encourage each other. We lift each other up during the difficult times, share accountability when we get things wrong, and celebrate together when we get things right.

An equitable future

Since the very beginning, we’ve been committed to building an inclusive culture. We are proud that people from all over the world have combined forces to give Dixa a universal perspective.

However, there are areas where we simply need to do better, and we appreciate that there are perspectives and experiences which many of us do not fully understand – yet.

We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We’re committed to learning, growing, and educating ourselves on experiences outside of our own, because we believe everyone deserves an equitable future.

Why work with us?

Flexible working

We appreciate the need for work and home life balance, whether that’s clocking out early to pick up kids, attend appointments, or go for a run. Friendship is built on trust.

Autonomy

We’re here to guide you, but you define your own trajectory. We encourage you to explore the opportunities within Dixa that give you the most energy.

Continuous learning

We offer training budgets for courses, conferences or networking events. Any other ideas for your growth? Let us know and we’ll make it work!

Meaningful work

We are all working towards the same thing: building Customer Friendships. Whatever your role, you’ll see your impact on that mission.

Future planning

Your future is important to us, whether that’s babies, health or retirement. We offer family leave, family flexibility, insurance and pensions. We want to simplify planning for a future to give you peace of mind.

Other bits & bobs

Get to know your fellow Dixaterians over food and drinks (all catered in HQ). We also get people together now and again for company offsites and team socials (not always after work).
  • “It’s nice to watch our Product & Engineering team grow, and think ‘hey, I kinda made that’. I feel a sense of impact. ”
    Inga (Talent Acquisition Partner, Product & Engineering)
  • “Since joining the engineering team in Dixa, I feel respected, and my opinions heard. It’s pretty hard to find such a fair working culture, and I feel lucky to be here.”
    Mauro (Lead Software Engineer)
  • “The technical infrastructure allows us to move fast, and the roadmap ahead has lot of interesting projects and challenges to overcome.”
    Jose (Senior Software Engineer)
  • “We’re a synergy of brainy nerds, customer experience enthusiasts and lovely friends who want to change the world. This journey comes with bumps in the road (we are a scale up, after all!) but the integrity, autonomy and trust that we give and receive is uplifting.”
    Mareike (Product Manager)
  • “Dixa is a place where there is room for different cultures and personalities, with ample opportunity to express what you want from your development.”
    Orhan (Senior Sales Development Representative)

See why people like working at Dixa on Glassdoor

Open positions

We’re a friendly bunch of direct, inquisitive & impatient (although, we prefer ‘driven’ ?) people, always on the lookout for new and talented Dixaterians to join the crew.
Customer Success

Account Manager 🇺🇸

The bigger picture By nature of our product we like to think CX is a competitive advantage. Your job is to sharpen that advantage to help…
Customer Success

Customer Success Manager (New York) 🇺🇸

The bigger picture As a Customer Friendship platform we have a duty to treat our customers in the same way we’d expect them to treat their…
Customer Success

Customer Success Manager (US, Remote) 🌎

The bigger picture As a Customer Friendship platform we have a duty to treat our customers in the same way we’d expect them to treat their…
Customer Success

Solutions Consultant (New York) 🇺🇸

By nature of our product we have an obligation to identify our Customers’ business challenges and work with them (as if we were friends 😉)…
Customer Success

Solutions Consultant (US, Remote) 🌎

By nature of our product we have an obligation to identify our Customers’ business challenges and work with them (as if we were friends 😉)…
Customer Success

Technical Support 🇺🇸

As a Customer Friendship platform we have a duty to treat our customers in the same way we’d expect them to treat their customers. By…
Product & Engineering

Android Software Engineer

Dixa is kickstarting an Android Messenger SDK that our customers will use inside their Android apps to provide in-app support for their users. This means…
Product & Engineering

Engineering Manager, SRE

Dixa is on a “scale-up” journey with a super exciting yet challenging road ahead and we now have an opening for an Engineering Manager to…
Product & Engineering

Frontend Engineer – Mid level🇦🇺

The bigger picture Dixa is diving into the scale-up territory and is expanding the Melbourne engineering team to lead the charge globally in knowledge curation and…
Product & Engineering

iOS Software Engineer

Dixa is kickstarting an iOS Messenger SDK that our customers will use inside their iOS apps to provide in-app support for their users. This means…
Product & Engineering

Product Designer, Insights

Dixa is diving into the scale-up territory and we’re looking for a Product Designer for our Data and Insights team to embark on this journey…
Product & Engineering

Product Manager, Channels & Integrations

Dixa is on a “scale-up” journey and we now have an opening for a Product Manager to join us in this quest to be a…
Product & Engineering

Scala / Java Backend Engineer

Do you want to build a SaaS product and platform at the center of a major new movement towards conversational customer engagement and customer friendships?…
Product & Engineering

Senior Data Engineer

Dixa is diving into a scale up territory with a super exciting yet challenging road ahead and we’re looking for a Senior Data Engineer to…
Product & Engineering

Senior Product Designer, Core

Dixa is diving into the scale-up territory and we’re looking for a Senior Product Designer who will own our core agent experience and help us…
Product & Engineering

Site Reliability Engineer

Do you want to work with a team that’s building a SaaS product and platform at the center of a major new movement towards conversational…
Product & Engineering

Site Reliability Engineer/DevOps Engineer 🇦🇺

Do you want to work with a team that’s building a SaaS product and platform at the center of a major new movement towards conversational…
Business Intelligence

Data Analyst 🇩🇰

The bigger picture Being the #1 Customer Friendship platform comes with a mass amount of data and therefore also many big and important decisions to make.…
Business Intelligence

Data Warehouse Architect 🇬🇧

The bigger picture We’re building the world’s best Customer Friendship platform and that comes with a mass amount of data. We’re therefore looking for someone to…
Marketing

Director of Growth Marketing 🇬🇧

Here at Dixa we’re transforming Customer Service into Customer Friendships because we think that CX should be conversational engaging and personalized.💜 So we’re looking for a…
Marketing

Director of Growth Marketing 🇮🇱

Here at Dixa we’re transforming Customer Service into Customer Friendships because we think that CX should be conversational engaging and personalized.💜 So we’re looking for a…
Marketing

Marketing Operations Manager 🇬🇧

Hi there! 👋  We are looking for a talented and passionate Marketing Operations Manager to join our exciting growth journey🚀 You’ll be the heart of the…
Marketing

Marketing Operations Manager 🇮🇱

Hi there! 👋  We are looking for a talented and passionate Marketing Operations Manager to join our exciting growth journey🚀 You’ll be the heart of the…
Marketing

PR & Communications Manager 🇬🇧

We’re transforming Customer Service into Customer Friendships and that comes with amazing communication that increases our brand awareness prospect engagement and customer acquisition. And of…
Sales

Director of Inside Sales 🇬🇧

Our Sales Development Representatives (SDRs) are the first point of contact for our customers. So it’s important that they make a great first impression. We’re…
Sales

Director of Revenue Operations 🇬🇧

Sales

Sales Development Representative 🇩🇪

Do you want to skyrocket your sales career? 🚀 Are you willing to take on large amounts of personal responsibility? Do you strive for excellence and get…
Sales

Sales Development Representative 🇺🇸

Do you want to skyrocket your sales career? 🚀 Are you willing to take on large amounts of personal responsibility? Do you strive for excellence and get…
Sales

Senior Account Executive 🇩🇪

Dixa is looking for an exceptional human to join our mid-market sales team particularly as we enter the hyper-growth stage. That pretty much sums it…
Sales

Senior Account Executive 🇩🇰

Dixa is looking for an exceptional human to join our mid-market sales team particularly as we enter the hyper-growth stage. That pretty much sums it…
Sales

Senior Account Executive 🇬🇧

Dixa is looking for an exceptional human to join our mid-market sales team particularly as we enter the hyper-growth stage. That pretty much sums it…
Sales

Senior Account Executive 🇸🇪

Dixa is looking for an exceptional human to join our mid-market sales team particularly as we enter the hyper-growth stage. That pretty much sums it…
Finance & Legal

Senior Financial Accountant 🇩🇰

The Bigger Picture Dixa is diving into the scale-up territory so we are looking for a system-savvy talented and thorough Senior Financial Accountant who will…
People & Culture

Senior People & Culture Partner (HRBP) 🇬🇧

We are looking for a Senior People and Culture Partner for EMEA who can help us on our exciting growth journey ensuring that our teams…
People & Culture

Talent Acquisition Partner (Technology & Product)🇬🇧

We need tomorrow’s top talent to work on building the world’s most ambitious Customer Friendship platform🚀 We’re looking for a technical recruiter to build a…