Every channel, one platform
Unlock instant context
Keep the conversation flowing
Build intelligent flows
Improve CS performance
Boost your CX setup
Customer experience trends & tips
Potential business impact of Dixa
Don't miss our upcoming events
Take your CX to the next level
Everything you need to know
Have questions? Get answers
Catch up on the latest & greatest
Stay in the know on status updates
Get down in the details
Read the fine print
Learn more about Dixa
Want to work for us?
Read the latest press releases
Join us as an official Dixa Partner
Find out how to contact us
1 in 6 people want to talk to you on Facebook Messenger. Be there!
Strengthen bonds with customers by offering them a convenient and friendly way to engage with your brand that also enables them to multitask while waiting for a response. Reply to Facebook messages alongside chats, emails and calls from one single system to ensure agents always have the information they need to deliver quick, personal support.
Provide your customers with another friendly way to get in touch. They will thank you for it!
Adjust workload limits for Facebook messages to ensure a smooth transition for your team.
See what your Facebook traffic looks like and compare data to other channels in analytics.