Build customer trust with Messenger.


Create friendships through convenient conversations
Strengthen bonds with customers by offering them a convenient and friendly way to engage with your brand that also enables them to multitask while waiting for a response. Reply to Facebook messages alongside chats, emails and calls from one single system to ensure agents always have the information they need to deliver quick, personal support.






Key features

Be available
Provide your customers with another friendly way to get in touch. They will thank you for it!

Set limits
Adjust workload limits for Facebook messages to ensure a smooth transition for your team.

Track conversations
See what your Facebook traffic looks like and compare data to other channels in analytics.
Seamless conversational experiences at scale



Want to have more profitable conversations?
See how Dixa can transform your customer service.