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1 in 6 people want to talk to you on Facebook Messenger. Be there!
Strengthen bonds with customers by offering them a convenient and friendly way to engage with your brand that also enables them to multitask while waiting for a response. Reply to Facebook messages alongside chats, emails and calls from one single system to ensure agents always have the information they need to deliver quick, personal support.
Provide your customers with another friendly way to get in touch. They will thank you for it!
Adjust workload limits for Facebook messages to ensure a smooth transition for your team.
See what your Facebook traffic looks like and compare data to other channels in analytics.