Build customer trust with Messenger.
Create friendships through convenient conversations
Strengthen bonds with customers by offering them a convenient and friendly way to engage with your brand that also enables them to multitask while waiting for a response. Reply to Facebook messages alongside chats, emails and calls from one single system to ensure agents always have the information they need to deliver quick, personal support.
Be available with no extra effortAdding channels doesn’t have to mean more tools or an increased workload
Use Messenger any way you like, we support it all!Keep conversations flowing with our Messenger integration
Seamless conversational experiences at scale
“After Valentine’s Day it usually takes one week to clear the backlog. With Dixa, it only took two days.”Iman Safari, Customer Service Manager – Interflora
“We successfully rolled out Dixa in 8 countries in just over a month. For new countries, it now only takes us a couple of days to go live.”Andreas Sachse, COO – Too Good To Go
“We had an aspiration before Dixa to become a global #OneRapha team. Dixa has provided us with this one-screen wonder.”Rob Pierce, Customer Operations Director – Rapha