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Two billion people use WhatsApp to communicate. Why not let them reach you there too?
People around the world are moving away from traditional ways of communication and increasingly relying on messaging apps to communicate with their friends and family instead. As a result, customers want to be able to communicate with brands on the same convenient channels.
Customers today move seamlessly from channel to channel in their personal lives. So why shouldn’t they be able to when talking to you? Give customers more options when it comes to how they want to communicate with you by adding WhatsApp to your channel mix and increase customer trust and loyalty as a result.
Messaging apps provide customers with a convenient and instant way to get in touch with a brand. Plus, they can do it on their own time. That’s why customers who engage with businesses on messaging apps report higher levels of customer satisfaction.
Provide your customers with another friendly way to get in touch. They will thank you for it!
Adjust workload limits for WhatsApp messages to ensure a smooth transition for your team.want the chat widget to appear on.
See what your WhatsApp traffic looks like and compare data to other channels in analytics.