Made for CX professionals with an automation-first strategy that transforms the customer experience.
Ada’s API allows brands to integrate with any tech stack to leverage all data sources from 3rd party systems, enabling capabilities like intelligent routing and hyper-personalization.
Build one bot, deploy across social channels (Facebook Messenger, WhatsApp, Line, Instagram, etc.), and utilize 107+ languages to facilitate omnichannel, multilingual interactions at scale.
Create better experiences for agents and customers with a smooth, contextual handoff between Ada and live agents: speed up time-to-resolution, reduce effort, and establish personalized connections.