Access all relevant customer data from Dixa, avoiding time wasted switching between systems to check on a customer’s order status or history. Cut down on clicks and training time with an easy-to-use interface designed to fit your ecommerce support needs.
Recognize your customers the second they reach out based on their email address or phone number. Instantly display order details, tracking information, and interaction history while assisting customers within the conversation view.
The number one reason customers take their business elsewhere is poor customer service. By delivering fast, personalized support with Dixa, you create a stronger bond with your customers, allowing you to create a loyal customer base.