Webinar | 40 min How to Build an AI-First Support Ecosystem Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. New AI technology means new ways for CX leaders to improve efficiency, reduce costs, and boost CSAT. But where is the best place to use AI in your CX strategy? Across the board! Join Maurits Pieper, Dixa and Perri Chaikof, Ada in conversation with Randy Berridge, Head of User Support & Insights at Dott, to learn about her AI-first CX strategy in Dott’s support ecosystem. Leverage AI to enhance efficiency, reduce costs, and elevate customer satisfaction Discover how you can strategically integrate AI into your customer support ecosystem Hear first-hand from Randy Berridge about the joys and challenges of building an AI-first support ecosystem Replay the Live Webinar Share Featured On-Demand Webinar 60 min watch Introduction to Dixa Knowledge We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers. Watch now 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 25 min watch Creating Game-Changing Customer Experiences with AI AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo