Webinar | 35 min

Being Bold in Decision-Making for AI Transformations

Get ready for an exclusive peek into the inner workings of the largest online wine marketplace – Vivino. Boasting a staggering 68 million users, discover how they are using AI to change the way you choose your wine.

Join Silje Stougaard, Vice President of Global Operations, to take a look at how she’s spearheaded the adoption of AI at Vivino, empowered agents, and tackled a pivotal pain point for wine enthusiasts – worldwide!

Delve into the ‘wine journey’ overseen by Silje – from the picturesque vineyards where your favourite wines originate, right to your doorstep.  

  • Being courageous in decision-making
  • The importance of risk-taking to problem-solve pivotal pain points for your customer base
  • Embracing innovation to deliver AI-powered wine recommendations to improve the customer experience, personalize interactions and support a community of wine enthusiasts
  • The role of trust and transparency in being an early adopter of AI-powered wine selection, proactive issue resolution, and the positive impact it’s unleashed

Featured On-Demand

Webinar
25 min watch

Creating Game-Changing Customer Experiences with AI

AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape.

Watch now
Webinar
55 min watch

Building trust with an AI-driven CX strategy

How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success.

Watch now
Webinar
25 min watch

Amplify your influence at the leadership table

Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table.

Watch now

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.
Book a demo