Braze
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love.
The integration doesn’t store any data. It works by pulling data each time the conversation is opened.
Fully Integrated Experience
Surface Braze data into your agent view when they are communicating with end-customers on different communication channels.
Braze Data Overview
Display Braze customer details, custom attributes, custom events, list of purchases and change the email subscription state all within Dixa
Seamless Integration
Authorise and setup your Dixa-Braze integration within 5 minutes to start improving your CX and AX.
The integration of Dixa and Braze unlocks a far greater customer experience.
– Together, Braze and Dixa offer brands an opportunity to personalize their customer service interactions.
– Within Dixa, agents are able to interact with end customers across a number of communication channels. If agents have better information and context about the end customer, from Braze, they can tailor the communication priority and personalisation strategy.
– Taking this approach across all end customer interactions over time will drive greater customer satisfaction, loyalty and growth within user bases.
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