Join Annie and Karolina on March 4th, for a live session on transforming your quality assurance process. You'll discover how to achieve 100% conversation coverage with AI-powered Auto QA, train and benchmark your AI agents against human performance, and unlock Voice of Customer insights that drive real improvement. Learn how Dixa QA removes manual overhead with automated scheduling, ensures consistency with calibration tools, and delivers actionable reporting to elevate your CX strategy. Plus, hear directly from Karolina as she shares real examples of how we use QA + Auto QA at Dixa with our own customer service team.
On 10 September we're bringing Dixa Connect to London for an afternoon with people who work in and around ecommerce and customer service. We're hosting at Old Sessions House in Clerkenwell. Good talks, good people, and a schedule that actually gives you time to enjoy both.
