The Agentic Shift: Where Dixa's AI Is Headed
Follow one customer conversation from start to finish. See how Mim resolves it on its own, how human agents take over with Co-pilot when needed, and how automation agents and AI Knowledge turn every conversation into something you can learn from. We’ll close with a first look at Sidekick and time for questions. Presented by Dragos Andronic (CPO), Jakob Nederby (CTO) and Domantas Laurynas (Lead Product Manager).
Dixa Connect in Copenhagen
We're opening the doors at Dixa HQ on 10 June for an afternoon with some of the best people working in ecommerce and customer service. Honest talks, great company, and a schedule that gives you time to enjoy both.
Inside Mim: How It Really Works
A closer look at how Mim handles real customer conversations, starting with a live voice demo and what happens behind the scenes. Dragos Andronic (CPO) and Jakob Nederby (CTO) showed the automation agent that analyses every conversation Mim handles, and how Mim flags when it might be making a promise on the brand's behalf. Built for teams who already use Mim and want to go deeper, and for anyone on another AI agent platform sizing up a move to Mim.