On-demand events & webinars

Knowledge is Power

Explore our on-demand resources below to transform how you engage with your customers, build the agent experience for growth and tackle your most challenging CX hurdles!

Explore our CX library of knowledge: watch previous webinars or events

Webinar
60 min watch

From Overwhelmed to Optimized: The AI Strategy That’s Transforming CX

During the webinar we share how leading customer service teams are using AI not to replace their agents, but to supercharge their efficiency and enhance human connection.

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Webinar
60 min watch

CX Intelligence: Advanced Analytics for Customer Support Leaders

During the webinar we share tips and tricks for support leaders to track team’s performance and keep improving customer experience.

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60 min watch

Dixa Roadmap Update Q2 2025

Get a look behind the scenes – we’ll go through new features, and what’s coming next!

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Webinar
60 min watch

Introduction to Dixa Knowledge

We’re thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers.

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60 min watch

Dixa Roadmap Update Q1 2025

Get a look behind the scenes – we’ll go through new features, and what’s coming next!

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Webinar
25 min watch

Creating Game-Changing Customer Experiences with AI

AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape.

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Webinar
55 min watch

Building trust with an AI-driven CX strategy

How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success.

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Webinar
25 min watch

Amplify your influence at the leadership table

Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table.

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Webinar
25 min watch

Human-powered service in the age of ChatGPT

As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service.

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