Assemled

Make sure that your teams are always in the right place at the right time with Assembled WFM that combines real-time insights with forecasting.
Assemled

Key Features

Forecast

Forecast your headcount for seasonal peaks based on your conversation data from Dixa.

Track

Track adherence for your agents based on how you map productive scheduled event.

Act

Get actionable insights with real-time overview of your support volume and keep your SLA promises.

Save time

Your workforce managers can save time on scheduling based on the forecasted demands.

Getting started is easy

Getting started is easy

Once you have started your data sync from Dixa to Assembled, your agent states and conversations will continuously be synced to provide real-time insights.

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