On-demand events & webinars

Knowledge is Power

Explore our on-demand resources below to transform how you engage with your customers, build the agent experience for growth and tackle your most challenging CX hurdles!

Explore our CX library of knowledge: watch previous webinars or events

Webinar
50 min watch

The 5 biggest myths about customer support automation

Learn how to build a balanced strategy between customer service automation and assisted conversations

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Webinar
50 min watch

5 insights to transform your CX org into a value-builder

Tink moved 100 new agents and CS leaders to Dixa in just 4 weeks.

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Webinar
50 min watch

Empowering the Entire Employee

Learn key principles of loyalty-building CX and customer service from a true expert in the field.

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Webinar
58 min watch

Customer Service is the New Value Center

Learn key principles of loyalty-building CX and customer service from a true expert in the field.

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Webinar
31 min watch

Create “wow” moments, predict churn, and build a customer happiness revolution

Learn how valuable insights and friendly conversations fuel Goodiebox’s customer happiness revolution

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Webinar
26 min watch

How Resident Home improved their agent experience & CSAT

Learn how Resident Home improved both their agent experience and CSAT

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