Knowledge is Power

Explore our on-demand resources below to transform how you engage with your customers, build the agent experience for growth and tackle your most challenging CX hurdles!

Explore our CX library of knowledge: watch previous webinars or events

Webinar
31 min watch

Supercharged: create “wow” moments, predict churn, and build a customer happiness revolution

Learn how valuable insights and friendly conversations fuel Goodiebox’s customer happiness revolution
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Webinar
29 min watch

Change for the Better: making big changes to your support tech stack

Tune in to hear two CX leaders talk about the importance of stepping outside your comfort zone and making big changes to your support tech stack
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Webinar
26 min watch

Knowledge is Power: learn how Resident Home improved their agent experience & CSAT

Learn how Resident Home improved both their agent experience and CSAT
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Webinar
28 min watch

COVID-19 Care: how customer-centric brands can continue delivering great CX remotely

With the right remote support, you can continue engaging in friendly conversations that keep your business running and your customers happy.
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Webinar
33 min watch

The Personalization Promise: using customer insights for great conversational experiences

Powered by customer data and actionable insights, personalized conversations become ever-more relevant, deepening customer loyalty and driving greater ROI for businesses.
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Webinar
30 min watch

Tickets are Dead! Long live conversations!

Tune in to hear our Chief CX Evangelist, Mikkel, explain how the future of customer engagement is conversational and why tickets are not a part of this future?
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Webinar
29 min watch

The State of Conversational Customer Engagement: trends, predictions & best practices

Join the dialogue with G2 expert, Marshall Lager and Dixa VP Marketing, Kenneth Tange, as they discuss the transformative space of Conversational Customer Engagement.
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Webinar
39 min watch

Best in Show: what award-winning CX looks like to 2 experts

In this webinar two judges from International CX Awards, Tue Søttrup (VP of Customer Experience, Dixa) and Eric Kluitenberg (Manager CARE Operations & Design, Vistaprint) will be discussing what they emphasize when looking at nominees
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