Knowledge is Power

Explore our on-demand resources below to transform how you engage with your customers, build the agent experience for growth and tackle your most challenging CX hurdles!

Explore our CX library of knowledge: watch previous webinars or events

Webinar
29 min watch

Change for the Better: making big changes to your support tech stack

Tune in to hear two CX leaders talk about the importance of stepping outside your comfort zone and making big changes to your support tech stack
Watch now
Webinar
26 min watch

Knowledge is Power: learn how Resident Home improved their agent experience & CSAT

Learn how Resident Home improved both their agent experience and CSAT
Watch now
Webinar
28 min watch

COVID-19 Care: how customer-centric brands can continue delivering great CX remotely

With the right remote support, you can continue engaging in friendly conversations that keep your business running and your customers happy.
Watch now
Webinar
33 min watch

The Personalization Promise: using customer insights for great conversational experiences

Powered by customer data and actionable insights, personalized conversations become ever-more relevant, deepening customer loyalty and driving greater ROI for businesses.
Watch now
Webinar
30 min watch

Tickets are Dead! Long live conversations!

Tune in to hear our Chief CX Evangelist, Mikkel, explain how the future of customer engagement is conversational and why tickets are not a part of this future?
Watch now
Webinar
29 min watch

The State of Conversational Customer Engagement: trends, predictions & best practices

Join the dialogue with G2 expert, Marshall Lager and Dixa VP Marketing, Kenneth Tange, as they discuss the transformative space of Conversational Customer Engagement.
Watch now
Webinar
39 min watch

Best in Show: what award-winning CX looks like to 2 experts

In this webinar two judges from International CX Awards, Tue Søttrup (VP of Customer Experience, Dixa) and Eric Kluitenberg (Manager CARE Operations & Design, Vistaprint) will be discussing what they emphasize when looking at nominees
Watch now
Webinar
30 min watch

Make this Change to Increase Customer Retention

Find out how you can elevate your customer experience and retain more customers by implementing this change in 2019.
Watch now
Webinar
49 min watch

To Travel is to Live: personalize or kill your travel business

The travel industry is experiencing uninterrupted growth with people spending more than ever on experiences and maintaining a lifestyle of constant exploration.
Watch now