Webinar | 50 min How to Create an Effortless Experience That Builds Customer Loyalty Did you know that the average service interaction is 4 times more likely to make a customer disloyal? It’s no secret that great customer service (or a lack thereof) can make or break customer loyalty. In 2023, if you can provide high-quality and frictionless interactions, you will stand head and shoulders above the competition! Help yourself, your CX department and your company thrive for the year ahead. Matthew Dixon, author of The Effortless Experience, and Tue Søttrup, VP of CX Excellence at Dixa, are sharing all their tips to get you focused on what matters for 2023. Knowledge is power: How to create connected and effortless experiences across a wide range of customer channels What is the key to mitigating disloyalty Amid a market downturn, how to best empower your customer service team to provide positive customer experiences How to leverage proactive automation to reduce friction points How to increase your customer service department’s operational agility Replay the Live Webinar Share Featured On-Demand Webinar 50 min read Unlock the powers of GPT and AI with a solid knowledge base Finding it difficult to take advantage of GPT and AI-powered technologies? You might be missing a key ingredient! Tune into our webinar with step-by-step guidance to optimize your CS set-up. Watch now Webinar 50 min read ChatGPT is coming for your customer service job! ChatGPT, the new AI-powered chatbot, might be the most widely adopted tool in the last few months, and amid a market downturn – do we all need to be worried? Watch now Webinar 50 min read How to Create an Effortless Experience That Builds Customer Loyalty We’ve all been there, companies that are easy to purchase from, but they disappear when things go wrong. What causes painful customer experiences? Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo